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Taobao Shopping Tips

Customer Service Contact 

 

Email : tbsourcing@126.com

 

Facebook: Crystal Yi (Taobao Agent)

 

Skype: crystal_yi_sz

 

 

QQ:1651057510

 

The simplest way is to  use Google Translateto translate the keyword of the item you are looking for, then use the translated Chinese to search the item on taobao, and you can use Google Translate to view the item details (highly recommend to install Google Chrome browser). When you find the item, you just copy the taobao item url and paste it into search box of our website,then you can place order same as other shopping website

 

(Please note: due to google translate is limited. simply using keyword directly search item in our website might not be able to get correct result, we highly recommend to use translated Chinese to search on taobao first)

 

How do I find my item on TaoBao.com?

 

 

  • BJD, Blythe and other dolls

     If you are looking for BJD Clothes, you could use this format to search : BJD+size+clothing word(as tranlated below) 

 

     For other doll related items please refer to tranlation below 

 

     BJD eyes : BJD眼珠  (glass:玻璃, acrylic:亚克力)

     BJD Furniture: BJD家具

     BJD Dress Form: BJD 人台

     SD size : SD (or 1/3)
     MSD size: MSD (or 1/4)

     YOSD size: YOSD (or 1/6)

     70cm BJD male : 大叔

     70cm BJD femle: 大女

     Blythe: Blythe (or 小布)

     for doll use:娃用

     BJD Wig: BJD 假发(heat resistant:高温丝, Kanekalone:卡尼丝)

     Pre-order: 预定

     Open to group: 开团

     Limited:限定

     

 

 

      ● Clothing

Example: If you are looking for men's G-star's jeans, you would enter "G-star 牛仔裤 男" in the TaoBao search bar.

If you are looking for men's POLO T-shirt, you would enter "POLO T".

Generally, you can search with English or simply use the format:

Brand + type + gender

Here are some words that you may use:

English Chinese

man

woman

bag

jeans 牛仔裤

suit 西装

coat 外套

shoes 鞋子

T-shirt T

jacket 夹克

shoes

skirt

Electronic device

You can enter the product code in the search bar.

For example, if you are looking for Nokia N97, you can enter “Nokia N97” or “诺基亚 N97”.

If you are looking for Joyoung Soymilk Maker which has a product ID of JYDZ-17A,

you simply enter“JYDZ-17A”.

If you still need help finding your goods, please contact Yoybuy Customer Service.

 

  • Fabric items 

    

   Polyester:涤纶

   Nylon/polyamide:锦纶

   Cotton:棉

   Viscose:人丝

   Rayon:人棉

   Imitated Silk Fabric: 仿真丝

   Silk : 真丝

   Spandex/elastic/strec/lycra:  氨纶

     Lining: 里料

     Fabric: 面料

     Taffera: 平纹

     Twill : 斜纹

     Satin/Charmeuse:缎面

     Lustrine:绡

     JACQUARD:提花

     Burnt-out:烂花

     Check:格子

     Stripe: 条纹

     Double-layer: 双层

     two-tone:双色

      Chiffon: 雪纺

      Georgette:乔其

      Spandex/Elastic/Strec/Lycra:弹力布

      Jeanet/Demin:牛仔布

      Oxford:牛津布

      Cambric: 帆布

      Organdy:玻璃纱、欧更纱

 

      Printing:印花

How do I view the seller's reputation?


 

Just under the seller's name, you can see heart(s)/diamond(s)/crown(s) which represent how many points the seller has. Next to those icons, you can see the shop's “positive rating” (好评率) which is rated by the buyers who have bought from this seller. The best performance is 好评率:100%.


 

 

 

 

 

 

Red heart(s): 4 – 250 points


Blue diamond(s): 251 – 10000 points


Blue crown(s):10001 – 500000 points


Golden crown(s): more than 500000 points

 

 

Note:

Every positive rating gives the seller 1 point.

Every negative rating takes away 1 point.

 

 

What are Taobao domestic delivery options?

 

 

 

There are three methods of Domestic Delivery in China: Surface Mail (平邮), Express Delivery ((快递) and EMS.

 

Yoybuy does not accept Surface Mail because of the following reasons:

1. It's slow. It will take at least 7 days.

2. It's dangerous. Goods have a higher chance of being lost or damaged.

3. Most importantly, the goods will not reach our company directly! It requires recipient to personally pick up the item from the Post Office.

We recommends Express Delivery, which is reliable and fast -- we will receive the items 3-7 days after item has been shipped.

If you are in a hurry, or if purchased items are expensive, EMS might be a better option. EMS is more costly but with the most reliable service and the goods will reach to us within 1-2 days after being shipped.

 

 

To save domestic shipping fee,  we suggest you conlidate your purchase into same taobao seller as much as you can